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Our Cancellation Policy:
Our Cancellation Policy!!!
Your appointments are very important to us. Sometimes we need to cancel or reschedule our appointments due to different circumstances. Therefore to schecule necessary adjustments, we request you to inform at least 24 hours notice of cancellations. When you forget your appointment or cancel without any prior notice, we will miss the opportunity to fill that appointment time from our other clients. Please be sure to give us a minimum of a 24-hour notice. A credit card is required to hold your appointment.
Any appointments that are canceled with less than a 24-hour notice are subject to 50% cancellation fee of the scheduled services.
A "No Show" will be charged 100% of the reserved service amount.
If appointments made within 24-hour period need to cancel, then the customer cancel within 4 hours of appointment or will result in a charge equal to 50% of the reserved service amount.
Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 50% of the service scheduled.
Should Miraclebrowz need to cancel on a client due to unsafe weather conditions weather, power outages, or other unforeseen events with less than 24 hours notice we will honor 50% off your next identical service and do all we can to reschedule your appointment in a timely manner.
Moved Appointments: If you move the same appointment two or more times, you will be charged with 50% of the scheduled service price.
We will do everything we can to accommodate appointment changes and cancellations as required. Please give us a call at your earliest convenience to modify or cancel your appointment. If you have any questions regarding our policies please give us a call at +1 804-270 4287 .
Thank you for booking your service with Miraclebrowz, we can’t wait to pamper you!